Crystal Authenticity & Sourcing FAQ
Crystal Authenticity & Sourcing
Your trust matters to us. Here's everything you need to know about our commitment to authentic, ethically-sourced crystals.
✨ 100% Authenticity Guaranteed ✨
Every crystal is verified by our expert team
Expert Verification
Each piece examined by gemstone specialists
Ethical Sourcing
Partnered with responsible suppliers worldwide
Full Transparency
Complete disclosure of treatments & origins
Frequently Asked Questions
💎 How do you ensure your crystals are authentic?
Every crystal in our collection is carefully examined and verified by our team of gemstone experts. We work directly with trusted suppliers and conduct thorough inspections to ensure authenticity.
- Visual inspection for natural characteristics
- Verification of proper mineral composition
- Assessment of genuine formation patterns
- Documentation of origin and provenance
🌏 Where do you source your crystals from?
We partner with ethical suppliers and mines around the world. Each crystal's origin is documented, and we prioritize suppliers who follow responsible mining practices and fair labor standards.
- 🇧🇷 Brazil - Amethyst, Citrine, Clear Quartz
- 🇲🇬 Madagascar - Rose Quartz, Labradorite
- 🇮🇳 India - Agate, Carnelian, Moonstone
- 🇺🇸 United States - Turquoise, Malachite
⚗️ Do you sell synthetic or treated crystals?
We are transparent about any treatments or enhancements. Natural, untreated crystals are clearly labeled as such.
- Heat treatments
- Dye enhancements
- Stabilization processes
- Synthetic materials
- Glass imitations
- Composite stones
🔬 How can I tell if my crystal is real?
Authentic crystals have natural imperfections, variations in color, and unique internal patterns. We provide detailed photos and descriptions of each piece.
- Natural inclusions and imperfections
- Slight color variations throughout
- Cool to the touch (not plastic-like)
- Unique internal patterns and structures
- Weight appropriate for the mineral type
📜 Do you provide certificates of authenticity?
For premium and rare specimens, we provide certificates of authenticity upon request. All crystals come with information about their origin, type, and relevant geological details.
Certificate includes: Crystal type, origin location, weight, dimensions, and expert verification signature.
🤝 What is your ethical sourcing policy?
We are committed to ethical and sustainable sourcing. We work only with suppliers who respect environmental regulations, support local communities, and ensure safe working conditions.
- ✓ Fair labor practices and safe working conditions
- ✓ Environmental protection and restoration
- ✓ Support for local mining communities
- ✓ Zero tolerance for conflict mining
- ✓ Regular supplier audits and verification
↩️ Can I return a crystal if I'm not satisfied?
Absolutely. We stand behind the quality and authenticity of every crystal we sell.
If you have any concerns about your purchase, contact us within 30 days for a full refund or exchange. No questions asked.
⭐ How do you handle rare or collector-grade crystals?
Rare specimens receive extra documentation including detailed provenance, geological information, and expert verification. These pieces are photographed extensively and come with comprehensive authenticity guarantees.
Premium Service: Collector-grade crystals include professional photography, detailed mineral analysis, and optional third-party certification.
Still Have Questions?
Our crystal experts are here to help you find the perfect piece.
Contact Our Team