Shipping Policy for Cristal Gallery

Welcome to Cristal Gallery! We are committed to ensuring your shopping experience is seamless and enjoyable. Please review our shipping policy below for important details about order processing, shipping timelines, and other relevant information.

Processing Time

• Orders are processed and shipped on weekdays (Monday through Friday), excluding holidays.

• Once your order is placed, it will be processed within 1-2 business days.

• Orders placed after business hours, on weekends, or during holidays will be processed the next available business day.

Shipping Location

All items are shipped from our location at: 2414 E Sunrise Boulevard, 2153A, Fort Lauderdale, FL 33304

Shipping Methods and Times

We offer a variety of shipping options to meet your needs. Shipping times may vary depending on the selected service and destination. Estimated delivery times will be provided during checkout.

Domestic Shipping

• We ship to all 50 states within the United States, including Alaska and Hawaii.

• Standard shipping typically takes 3-7 business days after the order is shipped.

• Expedited shipping options are available for faster delivery.

International Shipping

• We ship to select international destinations. Shipping times and costs will vary by location and will be calculated at checkout.

• Please note that international orders may be subject to customs duties, taxes, and fees, which are the responsibility of the customer.

Tracking Your Order

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to monitor the status of your shipment.

Shipping Rates

Shipping costs are calculated based on the weight, dimensions, and destination of your order. All applicable charges will be displayed during the checkout process.

Lost or Damaged Items

We take great care to package your items securely; however, if your order arrives damaged or does not arrive within the estimated timeframe, please contact us immediately at marlon@cristalgallery.com. Be sure to include your order number and any relevant details.

Additional Information

• We are not responsible for delays caused by carriers, weather conditions, or other unforeseen circumstances.

• Please ensure that your shipping address is entered correctly at checkout. We are not responsible for shipments sent to incorrect addresses.

• For any changes to your order or shipping address, please contact us promptly before the order ships.

Thank you for choosing Cristal Gallery! If you have any questions or concerns regarding our shipping policy, please contact us at marlon@bulkstones.com We’re here to help!